IMPORT AGENCY FLOW
A seamless import experience, powered by our exclusive global network.
From sourcing to final delivery, we make the vehicle import process stress-free.
We tailor our service to each customer, helping you find the ideal vehicle to match your needs.
From vehicle sourcing and export/import paperwork to customs clearance, compliance work, registration, and domestic delivery —
we handle every step of the process so you don’t have to.
IMPORT AGENCY FLOW
- STEP 1
-
Initial Enquiry
Contact us using the enquiry form and let us know your preferred vehicle, budget, colour, or any other request.
Our staff will assist you in clarifying the type of vehicle you’re after.
Based on your preferences and budget, we’ll begin the search through auctions, dealers, and private sellers.
- STEP 2
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Vehicle Suggestions
(Price & Delivery Timing)We’ll propose one or more vehicles that match your needs and provide an estimate.
At this stage, we can also discuss an approximate delivery schedule.
- STEP 3
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Vehicle Confirmation
& Order PlacementOnce you’ve chosen a vehicle, we’ll secure it by confirming your intent to purchase and collecting the necessary deposit.
For factory orders or special specs, we’ll also confirm production details and expected delivery timing.
- STEP 4
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Vehicle Inspection
When the purchased vehicle arrives at our overseas office, we carry out a full inspection including odometer check, accident history, and overall condition.
Inspection reports, photos, and evidence of verification are shared with the customer.
- STEP 5
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Final Payment
& Invoice IssuanceOnce the vehicle is secured, we issue an invoice using the TTS (telegraphic transfer selling) rate based on the image lock-in date.
The balance must be paid in Japanese yen under the heading "foreign remittance settlement fee."
After payment is confirmed, we proceed with international shipping.
- STEP 6
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Export Procedures
We begin the necessary export procedures from Japan, including arranging domestic transport to the port, customs clearance, and documentation for export to Australia.
- STEP 7
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International Shipping
For transport to Australia, we typically use either roll-on/roll-off ships or shipping containers.
Estimated delivery time from Japan is around 20–35 days.
AirCargo is also available upon request — contact us for more information.
- STEP 8
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Import Procedures
& ROVER ApplicationBefore the vehicle arrives in Australia, we apply for a ROVER import approval and begin the customs clearance process.
- STEP 9
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Compliance
& Pre-Delivery MaintenanceAfter the vehicle arrives in Australia, it undergoes a compliance inspection through a government-authorised RAWS facility to ensure it meets safety and emissions standards under local law.
Once compliance is complete, our team performs final maintenance checks and prepares the necessary documents for registration.
- STEP 10
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Vehicle Registration
& Final DeliveryYour vehicle will be registered and assigned number plates.
Afterwards, we’ll arrange delivery either to your home or to our nearest branch for pickup.
- STEP 11
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Final Handover
The moment you’ve been waiting for — delivery of your new vehicle!
We hope you enjoy a safe and exciting driving life with your imported car.
Note: The timelines above are approximate and may vary depending on the sourcing method and delivery destination.
Please contact our staff for more accurate information.




